The Gap Between Demo and Production
Most AI agents work perfectly in demos. They respond intelligently, handle edge cases gracefully, and impress stakeholders. Then they hit production—and everything breaks.
The difference between a demo agent and a production agent isn't just scale. It's reliability, observability, cost management, and graceful degradation. Here's what we've learned shipping AI agents to production.
Architecture Fundamentals
1. Stateless by Default
Your agent should be stateless. All conversation context should be stored externally (Redis, PostgreSQL, or a dedicated memory store). This allows horizontal scaling and prevents session affinity issues.
class ProductionAgent: def __init__(self, memory_store: MemoryStore): self.memory = memory_store async def process(self, session_id: str, message: str): context = await self.memory.get_context(session_id) response = await self.llm.generate(context, message) await self.memory.update_context(session_id, message, response) return response
2. Structured Output Validation
Never trust LLM outputs directly. Always validate with Pydantic or similar:
from pydantic import BaseModel, validator class AgentResponse(BaseModel): action: str parameters: dict confidence: float @validator('confidence') def check_confidence(cls, v): if not 0 <= v <= 1: raise ValueError('Confidence must be between 0 and 1') return v
3. Circuit Breakers and Fallbacks
LLM APIs fail. Your agent shouldn't:
from tenacity import retry, stop_after_attempt, wait_exponential @retry(stop=stop_after_attempt(3), wait=wait_exponential(multiplier=1, min=4, max=10)) async def call_llm_with_fallback(prompt: str): try: return await primary_llm.generate(prompt) except Exception: return await fallback_llm.generate(prompt)
Observability is Non-Negotiable
You can't improve what you can't measure. Every production agent needs:
- Request/response logging with trace IDs
- Latency percentiles (p50, p95, p99)
- Token usage tracking for cost management
- Error categorization (LLM errors, validation errors, tool errors)
- User feedback loops for continuous improvement
The Human-in-the-Loop Pattern
For high-stakes decisions, implement confidence thresholds:
- High confidence (>0.9): Auto-execute
- Medium confidence (0.7-0.9): Execute with notification
- Low confidence (<0.7): Require human approval
This balance maintains automation benefits while preventing costly mistakes.
Cost Management at Scale
Production agents can become expensive fast. Implement:
- Response caching for common queries
- Prompt optimization to reduce token count
- Model tiering (use cheaper models for simple tasks)
- Rate limiting per user/organization
Conclusion
Production AI agents require the same engineering rigor as any critical system. Start with solid architecture, add comprehensive observability, and build in human oversight. The agents that succeed in production are the ones designed for failure from day one.