Business Analyst
Join our Business Operations team as a Business Analyst to bridge the gap between business needs and technical solutions.
What You'll Do
Gather and document business requirements from stakeholders across departments
Analyze business processes and identify opportunities for improvement and automation
Create detailed functional specifications, process flows, and documentation
Work with technical teams to translate business requirements into technical solutions
Conduct data analysis to support business decision-making and strategy
Facilitate workshops and meetings with stakeholders to elicit requirements
Perform gap analysis between current and desired business states
Support UAT planning and execution, ensuring solutions meet business needs
Create and maintain reports, dashboards, and business intelligence tools
What We're Looking For
Essential Requirements
3+ years of experience as a Business Analyst or similar role
Strong analytical and problem-solving skills
Excellent documentation and communication skills
Experience with requirements gathering techniques and tools
Proficiency in data analysis and visualization (Excel, SQL, Tableau/Power BI)
Understanding of business process modeling and workflow design
Ability to work with cross-functional teams
Bachelor's degree in Business Administration, IT, or related field
Preferred Qualifications
Experience in technology or SaaS companies
Knowledge of agile methodologies and tools
Familiarity with CRM, ERP, or business automation systems
Understanding of API integrations and system architecture
Certification in Business Analysis (CBAP, CCBA) or Agile (CSPO)
Experience with process improvement methodologies (Six Sigma, Lean)
Background in consulting or client-facing roles
Technical skills in Python or R for data analysis
Benefits & Perks
Competitive salary with performance bonuses
Comprehensive health and accidental insurance
Hybrid work arrangement (3 days in office)
Provident Fund (PF) and gratuity benefits
Professional development and training programs
Latest tools and software subscriptions
Generous leave policy and flexible hours
Commuter benefits and wellness programs
Collaborative office environment
Career growth opportunities
Join Our Business Operations Team
Our Business Operations team works at the intersection of business strategy and technology execution. We analyze complex problems, design efficient processes, and ensure our solutions deliver real business value. You'll work with diverse stakeholders, from executives to engineers, and have the opportunity to drive meaningful change across the organization.
Ready to Transform Business Processes?
Join us in bridging business needs with technical excellence.