Agentic Automation
Workflow Automation Architect
Design agentic automation systems that map work, orchestrate tools, handle exceptions, and keep humans in control where judgment matters.
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What you’ll do.
- Map current-state workflows and identify where agents, copilots, rules, APIs, and human handoffs fit
- Design agent architectures with orchestration, memory, tool use, retries, audit logs, and escalation paths
- Partner with engineers to translate workflow maps into production automation systems
- Define success metrics for cycle time, quality, exception handling, adoption, and cost reduction
- Document reusable patterns for agentic automation
What we’re looking for.
Essential
- 4+ years in automation, systems analysis, solution architecture, product operations, or workflow software implementation
- Strong process-mapping and systems-thinking skills
- Working knowledge of APIs, workflow engines, LLM agents, RPA, CRM, ERP, or support tooling
- Ability to explain technical designs to business and technical stakeholders
Nice to have
- Experience with LangGraph, CrewAI, LlamaIndex, n8n, Zapier, Make, Temporal, or similar orchestration tools
- Exposure to regulated or high-volume operational environments
- Experience measuring automation ROI and operational adoption
How we work.
- Understand the business context before selecting the technology
- Make design decisions and trade-offs clear to the team
- Build tests and evaluations around real operating scenarios
- Document the decisions that others will need to maintain the system
- Work closely across business, design, data and engineering
- Use feedback and measured outcomes to improve the work
Join the Agentic Automation Team
We build the bridge between business workflows and production AI systems. The work is equal parts process design, architecture, measurement, and practical delivery.
Ready to Design Workflows AI Can Execute?
Show us how you think about systems, handoffs, exceptions, and automation reliability. Attach your CV and relevant work when your email app opens. Send to info@rdmi.in with the role in the subject line.